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Your
Complete Satisfaction is Guaranteed We stand behind
every product we sell. If you're not absolutely pleased,
for any reason, we will make an exchange, issue a credit
or refund your purchase price. Simply call for a return
authorization number and further instructions within
30 days of purchase.
Any Fire Safety Media video that becomes defective will be replaced
free of charge for as long as the title is in distribution.
Returning Products
Fire Safety Media is pleased to offer many of it's products
on a free preview to qualifying individuals and institutions.
All that we ask is that the materials be returned in
like-new condition with the orginal packaging with the
Return Authorization Number clearly marked on the outside
of the shipping container.
Getting a Return Authorization Number
To
return Fire Safety Media products from sale or free preview,
you must first get a Return Authorization Number. To
get a Return Authorization Number contact customer service
at 866-503-3473 or via email.
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